Real-time situational awareness and analytics optimize workflows, reduce interruption fatigue
SAN JOSE, Calif. September 5, 2018 –(BUSINESS WIRE)–Vocera Communications, Inc. (NYSE:VCRA), a recognized leader in clinical communication and workflow solutions, recently released a new analytics solution that aggregates data about how and when care teams communicate. Intuitive dashboards and reports from the analytics solution provide holistic insight into the number of voice calls, texts, alarms and alerts clinicians receive. This information can help hospitals and health systems diagnose workflow trends, identify root cause of sentinel events, and improve operational and clinical efficiencies.
Understanding the frequency and volume of alerts that clinicians receive can inform the way communication workflows should be redesigned to reduce alarm fatigue or improve response times. Vocera Analytics augments the company’s entire communication system, including the latest version of Vocera Collaboration Suite. This smartphone application provides real-time situational awareness about patient status, lab results, cardiac waveforms, vital signs, and other relevant information from the EHR and additional clinical systems. It also provides context about care team availability, and routes alerts to clinicians who are best equipped to respond.
“We are really excited about the next generation of Vocera technology,” said David Augsburger, director of clinical informatics at Major Health Partners, where virtually all physicians use Vocera technology to communicate and collaborate. “Secure text messages and alerts with real-time situational awareness will empower our care team members to make informed decisions quickly.”
Based on protocols set by the hospital, the Vocera system intelligently prioritizes alarms and notifications, and routes them instantly to specific care team members on their devices of choice inside or outside the hospital. Each communication is paired with rich, patient-centered context that augments clinical responses and treatment.
“Real-time situational awareness and analytics are powerful tools for health systems striving to provide safe, efficient and compassionate care, while also supporting staff well-being,” said Brent Lang, president and CEO for Vocera. “A single, integrated solution can go a long way to managing alerts and addressing the breadth and depth of hospitals’ interruption fatigue challenges.”
The mission of Vocera Communications, Inc. is to simplify and improve the lives of healthcare professionals and patients, while enabling hospitals to enhance quality of care and operational efficiency. In 2000, when the company was founded, we began to forever change the way care teams communicate. Today, Vocera continues to offer the leading platform for clinical communication and workflow. More than 1,700 facilities worldwide, including nearly 1,500 hospitals and healthcare facilities, have selected our solutions for team members to text securely using smartphones or make calls with our hands-free, wearable Vocera Badge. Interoperability between Vocera and more than 140 clinical and operational systems helps reduce alarm fatigue, speed up staff response times, and improve patient care, safety and experience. In addition to healthcare, Vocera is at home in luxury hotels, aged care facilities, nuclear facilities, libraries, retail stores and more. Vocera makes a difference in any industry where workers are on the move and need to connect instantly with team members and access resources or information quickly. In 2017, Vocera made the list of Forbes 100 Most Trustworthy Companies in America. Learn more at www.vocera.com, and follow @VoceraComm on Twitter.
Vocera® and the Vocera logo are trademarks of Vocera Communications, Inc. registered in the United States and other jurisdictions. All other trademarks appearing in this release are the property of their respective owners.
SOURCE: Vocera Communications, Inc.